Market context

Cruzr 1S is UBTECH autonomous service robot for customer interaction, guidance and information delivery in public spaces.

Target environment: Public interaction spaces, retail environments, hospitality venues and commercial facilities.
Workflow context: Customer interaction, guidance, information delivery and service tasks in public-facing environments.
Customer context: Hospitality operators, retail venues and commercial facilities deploying service robots.
Deployment model: Commercial product from a major robotics manufacturer.
Commercial maturity: Commercially available service robot with broad commercial deployment.
Adoption constraints: Designed for interaction and information delivery rather than manipulation.
Market position: UBTECH service robot for customer interaction and information delivery alongside the Cruzr S2 and Cadebot.
Adjacent products: Cruzr S2, Cadebot L100, service robot platforms

Audience

Retail

Customer interaction, guidance, information delivery and service tasks in public-facing environments.

Public interaction spaces, retail environments, hospitality venues and commercial facilities.

Standby Time: 24 hours standby usage
Charging: Command, schedule, and automatic charging modes
Navigation: UBTECH U-SLAM navigation with centimeter-level path planning
Sensors Summary: Upgraded depth visual system for guided tour services
Interaction Model: Multimodal interaction with greeting, guidance, advertising broadcast, and IoT control workflows
Software Stack: Built-in multilingual large model for customer Q&A and service interactions
Runtime: Up to 8 hours on a single charge