KORTHOS / ECOSYSTEM / PRODUCT

ARI

About

About ARI

ARI is a 1.65-metre social robot with expressive eyes, articulated gestures and a 10.1-inch touchscreen. Its perception system detects people, recognises speech and intent and supports multilingual dialogue and gaze-based interaction.

A web interface configures behaviours, multimedia, surveys and promotional content. Developers can integrate AI and IoT applications through the onboard Ubuntu and real-time software environment and use the published ROS simulation model. ARI is deployed in research, reception, guidance and entertainment.

Capabilities

Source-backed capabilities

  • Operating environments: Customer interaction and HRI research
  • Social interaction

    Claimed - Engage people through expressive gestures and touchscreen activities. - environment: Customer interaction and HRI research

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Deployments

  • Customer Site

    1 office receptionist deployment - 2024-05-01 - Ayesa - office reception - PAL Robotics implemented its ARI social robot as a receptionist at Ayesa’s Barcelona offices for visitor-facing assistance.

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Supply

Supply / Components

  • ARI

    Rgbd Camera - sensing - RealSense - RealSense D435i is specified for ARI's front RGB-D camera; PAL permits equivalent hardware if components change - source: pal-robotics.com

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  • ARI

    Embedded Compute - Compute & Control - NVIDIA - PAL Robotics offers NVIDIA Xavier NX or Orin GPU configurations for ARI - source: pal-robotics.com

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  • ARI optional RGB-D head configuration

    Realsense D435i Optional Ari Head Camera - vision_sensing - RealSense - PAL Robotics offers a RealSense D435i RGB-D head camera option for ARI - source: docs.pal-robotics.com

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  • ARI

    Cpu - Compute & Control - Intel - PAL Robotics ARI incorporates an Intel i5, i7 or i9 CPU depending on configuration - source: pal-robotics.com

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  • ARI

    LIDAR - Perception - YDLIDAR - PAL Robotics offers YDLIDAR TG15 in the optional ARI Autonomous Navigation Pack - source: pal-robotics.com

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Research

  • From Framework to Reliable Practice: End-User Perspectives on Social Robots in Public Spaces

    2026-01-29 - Research Publication - This SecuRoPS study evaluates a stationary ARI university receptionist with 35 staff and student participants. It examines perceived safety, privacy, usability and accessibility and publishes the application source, while limiting its conclusions to a single exploratory deployment.

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  • From Framework to Reliable Practice: End-User Perspectives on Social Robots in Public Spaces

    2025-11-13 - Research Publication - As social robots increasingly enter public environments, their acceptance depends not only on technical reliability but also on ethical integrity, accessibility, and user trust.

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  • Open-source Natural Language Processing on the PAL Robotics ARI Social Robot

    2023-03-13 - Research Publication - The ACM/IEEE HRI companion paper implements open-source NLP on the PAL Robotics ARI social robot.

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  • Robot to support older people to live independently

    2021-04-15 - Research Publication - This paper presents an overview on how the PAL Robotics ARI robot is participating in the European SHAPES project to promote healthy and active living among older people, by integrating digital solutions from project partners and adapting the system in order to improve human-robot interaction and user acceptability in a wide range of tasks.

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Resources

Media library

Official ARI product, operating, developer and simulation references with exact first-party feature imagery and verified PAL Robotics videos.

Timeline

  • PAL Robotics introduces ARI social robot

    2019-12-18 - Product Launch - The launch configuration combined Intel processing with an NVIDIA Jetson TX2 GPU, RGB and depth cameras, a microphone array and speakers. ROS and REST interfaces let developers compose gestures, touchscreen content and dialogue, then test applications in simulation.

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Context

Market context

ARI is PAL Robotics social robot platform for human interaction, service tasks and research in public-facing environments.

  • Target environment: Public interaction spaces, hospitality venues, research labs and commercial environments.
  • Workflow context: Human-robot interaction, information delivery, guidance and service tasks in public-facing and research settings.
  • Customer context: Hospitality operators, researchers and commercial venues deploying social service robots.
  • Deployment model: Commercial product from a dedicated humanoid and service robotics company.
  • Commercial maturity: Commercially available social robot with research and commercial adoption.
  • Adoption constraints: Designed for interaction rather than physical manipulation.
  • Market position: A practical deployment-focused service platform from PAL Robotics, combining interaction capabilities in a stable form factor.
  • Adjacent products: Cruzr S2, Cadebot L100, service robot platforms

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