About

About ArcBase

ArcBase packages Amity Robotics’ conversational AI, visual interface and venue information system into a fixed self-service station. Visitors use voice or screen interaction to request directions, property information, opening hours, recommendations and service support. The system can present multilingual responses and connect queries to customised business content.

Venue operators configure knowledge, branding, available services and escalation workflows through Amity’s management platform. Usage data helps properties identify common questions and update information centrally across deployed units. ArcBase is supplied for hotels, airports, malls and other high-traffic sites as a managed commercial installation covering hardware, software configuration and ongoing content support.

Capabilities

Source-backed capabilities

Concierge assistance
Claimed - Amity Robotics presents ArcBase as an always-on multilingual AI concierge that interprets guest queries, emotions and body language using generative AI and visual intelligence.
Source
Natural-language interaction
Claimed - Amity Robotics presents ArcBase as an always-on multilingual AI concierge that interprets guest queries, emotions and body language using generative AI and visual intelligence.
Source
Expressive interaction
Claimed - Amity Robotics presents ArcBase as an always-on multilingual AI concierge that interprets guest queries, emotions and body language using generative AI and visual intelligence.
Source

Timeline

Amity Robotics raises US$7M in mixed seed financing
2026-07-01 - Funding - East Ventures led the equity portion, 500 Global participated in equity, and AlteriQ Global led the debt portion. ARC Base was live across more than 30 properties in seven Asian and Middle Eastern markets at announcement. The capital supports deeper ARC Base deployments, development of the mobile ARC Move system and international expansion.
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