SoftBank Robotics Group
About
About SoftBank Robotics Group
SoftBank Robotics Group develops, integrates and supports robot businesses across its international subsidiaries. Its portfolio includes the Whiz cleaning robot family and the Pepper and NAO platforms, combining hardware, software, deployment services and operating support.
Whiz handles commercial floor cleaning, while Pepper and NAO support interaction, education and customer-facing applications. Group companies provide integration, fleet operations, maintenance and data services around the robots, giving customers an operating programme in addition to the machines.
Supply
Supply chain relationships
- Brain Corp
Inbound - Compute & Control - SoftBank Robotics Whiz commercial vacuum is powered by BrainOS
Source - AutoStore
Inbound - Equipment - AutoStore supplies AutoStore warehouse automation systems for AutoStore systems in Japan
Source - NVIDIA
Inbound - Compute & Control - SoftBank Robotics Whiz ran BrainOS on NVIDIA Jetson TX2 in the commercial configuration documented in 2019
Source - maxon
Inbound - actuation and motion control - maxon supplies 39 maxon DC motors including RE 40, RE 25 and DCX drives for SoftBank Robotics Romeo humanoid robot
Source
Timeline
Events
- 2026-10-12 - Partnership - SoftBank Robotics Singapore and SJ Integrated Solutions agree building-robotics pilots
Both partners will provide pilot sites, including SJ Campus, and assess performance against agreed operational baselines and targets. Development combines SJ’s 24K platform and robotics-management software with SoftBank’s Smart Building X expertise, connecting robots to lifts, doors, access control and facilities workflows.
Source - 2026-09-07 - Capability - SoftBank Robotics begins selling four AutoStore solutions in Japan
The four products expand SoftBank Robotics' AutoStore sales portfolio in Japan. The company also released a reference video of an AutoStore installation at SB Frameworks' Kawasaki facility. The products are existing AutoStore systems; this is a Japanese commercialization milestone, not four new product launches.
Source - 2026-09-07 - Deployment - SoftBank Robotics installs STEAMA permanently at Spa World
The installation began serving the general public on September 7 at the resort's second-floor bar counter. It is STEAMA's first permanent public-facing installation in western Japan. The system automates high-pressure steam cooking, with a stated cooking cycle of about 90 seconds.
Source - 2026-06-18 - Partnership - SoftBank Robotics to install Pepper+ at Tokyu relark Izu-Kogen
SoftBank Robotics will install Pepper+ at Tokyu’s relark Izu-Kogen work lounge, scheduled to open on July 11, 2026. Pepper+ will provide facility guidance and tourism guidance at the Izu-Kogen station-adjacent lounge. The robot supports Japanese, English, Chinese and Korean and uses generative AI with video-analysis technology for customer interaction.
Source - 2026-05-01 - Product Launch - SoftBank Robotics brings STEAMA and FLAMA autonomous cooking robots to the United States
SoftBank Robotics announced that autonomous cooking robots STEAMA and FLAMA would debut in the United States. The systems sit in SoftBank Robotics' food-service automation lane for commercial kitchen workflows. The U.S. launch expands the company's autonomous cooking portfolio beyond its existing service-robot base.
Source - 2025-05-20 - Partnership - SoftBank Robotics and ARRK link robot development and production support
SoftBank Robotics contributes its Robot Support Service, quality management, certification support, logistics and repair operations. ARRK contributes product design, engineering, evaluation, tooling and low-to-medium-volume manufacturing methods. The combined service targets third-party robot developers and manufacturers rather than a named SoftBank robot product.
Source - 2023-11-07 - Partnership - Syrius, SoftBank Robotics and IRIS OHYAMA launch cleaning robot
The product combined Syrius AMR technology and robot software with the partners commercial service capabilities. The collaboration extended Syrius beyond warehouse logistics into public-service cleaning. IRIS OHYAMA announced the strategic collaboration in Tokyo on November 7, 2023.
Source - 2023-10-10 - Partnership - Pudu Robotics and SoftBank Robotics form strategic service-robot partnership
The collaboration combines SoftBank Robotics’ expertise and presence in Japan with Pudu’s delivery- and cleaning-robot products and technology. The companies positioned the partnership as a way to broaden commercial service-robot adoption while helping Japanese businesses address workforce constraints and improve operating efficiency. Pudu described the announcement as part of its global expansion, while SoftBank Robotics framed the relationship around its role as a robot integrator and market partner.
Source - 2022-04-12 - Acquisition - United Robotics Group agrees to acquire SoftBank Robotics Europe
The April 2022 agreement covered SoftBank Robotics Europe SAS and was subject to customary closing conditions. The European business was set to return to the Aldebaran name while continuing to develop and market service robots including NAO and Pepper. SoftBank Robotics Group was to receive a minority stake in United Robotics Group and maintain global robot marketing cooperation.
Source - 2021-05-28 - Partnership - AutoStore appoints SoftBank Robotics and Asetec as integrators
SoftBank Robotics received global distribution rights for AutoStore systems. Asetec received rights to distribute and install AutoStore systems in South Korea. The announcement described both companies as new integrators added to AutoStore's partner network in response to regional demand.
Source - 2019-11-19 - Product Launch - SoftBank Robotics launches Whiz autonomous sweeper in North America
Whiz launched in North America at ISSA Show North America. Whiz is a commercial-grade autonomous vacuum sweeper. The launch paired SoftBank Robotics America with ICE Robotics as distribution partner.
Source
Notes
Profile notes
- European development and support for Pepper and NAO moved to Aldebaran under United Robotics Group
reviewed 2026-07-18 - SoftBank agreed in 2022 to sell SoftBank Robotics Europe, the French developer and manufacturer of Pepper and NAO, to United Robotics Group. The business resumed the Aldebaran name, while SoftBank Robotics Group retained a minority interest in United Robotics Group.
Source
Relations
Relationships
- Syrius Technology
Commercial Cleaning Robot Partner - Syrius and SoftBank Robotics collaborated on a commercial autonomous cleaning robot for Japan.
- Spa World Hotel & Resort
Permanent Steama Deployment - SoftBank Robotics permanently deployed STEAMA at Spa World Hotel & Resort in Osaka.
- AutoStore
Japan Commercialization Partner - SoftBank Robotics sells AutoStore warehouse-automation systems in Japan.
- SoftBank Robotics America
North American Subsidiary - SoftBank Robotics America is the U.S. operating subsidiary and North American arm of SoftBank Robotics Group.
- SJ Integrated Solutions
Partner - SoftBank Robotics Singapore and SJ Integrated Solutions signed an MoU for service-robot pilots and facilities-management software.
- ARRK Corporation
Robot Development And Production Services Partner - SoftBank Robotics and ARRK combined robot development, prototyping, production-preparation and operational-support services.
- Pudu Robotics
Service Robotics Strategic Partner - Pudu Robotics and SoftBank Robotics announced a strategic partnership for service-robot deployment and market development.
- United Robotics Group
Minority Shareholder And Commercial Partner - SoftBank Robotics Group retained a minority interest in United Robotics Group and continued global robot marketing cooperation.
Context
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Shared workflows
- Avidbots
workflow adjacency - Autonomous Facility Cleaning
- Shyld AI
workflow adjacency - Autonomous Facility Cleaning
- YYForce
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- ToolSense
workflow adjacency - Autonomous Facility Cleaning
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- Autonomics Tech
workflow adjacency - Autonomous Facility Cleaning
- Viabot
workflow adjacency - Autonomous Facility Cleaning
- Star Species Robotics
workflow adjacency - Autonomous Facility Cleaning
- Serim Robotics
workflow adjacency - Autonomous Facility Cleaning
Context tags
- Vision sensor supplier - Stack Layer
- Mobile robot OEM - Stack Layer
- Service robot OEM - Stack Layer
- Autonomous facility cleaning - Workflow
- Commercial facilities - Customer Environment
- Service cleaning robot builder - Peer Group