Telexistence Inc.
About
About Telexistence Inc.
Telexistence develops and operates AI-driven robots for retail work. Its TX SCARA and TX Ghost systems automate beverage restocking from chilled store backrooms, using machine vision and motion planning to identify shelf demand, grip products and place them into display lanes.
The operating stack combines proprietary robot hardware, AI control, workflow analytics and remote intervention for exceptions. TX SCARA entered a programme covering 300 FamilyMart stores in Japan, while TX Ghost has been piloted in 7-Eleven stores in Tokyo. Teleoperation data also feeds development of models intended to handle more recovery cases autonomously.
Products
Supply
Funding
- 2023-07-06 - Series B - $170M - Telexistence raises JPY23B ($170M) Series B
Telexistence raised $170M in Series B funding led by SoftBank, totaling $193.5M since its inception in 2017. - source: tx-inc.com
- 2021-06-15 - Series A2 - $20M - Telexistence closes $20M Series A2 tranche, taking total Series A financing above $40M
Telexistence raised approximately 2.2 billion yen ($20M) in Series A2, totaling over 4.5 billion yen ($40M) in Series A funding. - source: tx-inc.com
Investors
- Airbus Ventures - Participant - Corporate / CVC - 2 funding events - repeat backer - strategic/corporate - first seen 2021-06-15 - latest 2023-07-06
- KDDI Open Innovation Fund - Participant - VC - 2 funding events - repeat backer - first seen 2021-06-15 - latest 2023-07-06
- DEEPCORE - Participant - Unknown - 1 funding event - first seen 2021-06-15
- Globis Capital Partners - Participant - VC - 1 funding event - first seen 2023-07-06
- HH-CTBC Partnership - Participant - VC - 1 funding event - first seen 2023-07-06
- Monoful - Lead - Unknown - 1 funding event - first seen 2021-06-15
- Monoful Venture Partners - Participant - VC - 1 funding event - first seen 2023-07-06
- SoftBank Group - Lead - Angel / Individual - 1 funding event - first seen 2023-07-06
- UTokyo IPC - Participant - Angel / Individual - 1 funding event - first seen 2021-06-15
Team
- Jin Tomioka - Co-founder and Chief Executive Officer
Timeline
Events
- 2025-10-30 - Deployment - Telexistence deploys TX Ghost robots in Tokyo 7-Eleven stores
• Telexistence Inc. expanded its beverage shelf-stocking service by deploying TX Ghost robots in select 7-Eleven stores in Tokyo. • The pilot operations began in October 2025, automating the restocking of beverage shelves. • This deployment aimed to free up store employees for other tasks.
Source - 2025-08-26 - Award - Telexistence receives Prime Minister’s Award at Japan Startup Awards 2025
• Telexistence Inc. received the Prime Minister’s Award at the Japan Startup Awards 2025 on August 26, 2025. • The company was recognized for deploying AI-powered robots to automate tasks in retail and logistics sectors, such as stocking beverage shelves in convenience stores and depalletizing tasks at logistics facilities. • The award ceremony took place at the Prime Minister's Office, where Prime Minister Ishiba presented the award and observed demonstrations of the winning startups' technologies.
Source - 2025-06-25 - Partnership - Telexistence Partners with Physical Intelligence for Retail Automation
• Telexistence Inc. and Physical Intelligence announced a partnership to develop advanced automation technologies for restocking operations in retail stores. • Telexistence will provide operational robots and remote operation data, while Physical Intelligence will develop policies for autonomous anomaly recovery using their Vision Language Action model. • The collaboration has already commenced, with further updates to be announced as progress is made.
Source - 2025-06-25 - Partnership - Telexistence and Physical Intelligence partner on autonomous retail restocking
Telexistence and Physical Intelligence began a partnership to develop robotic foundation models for drink-restocking operations in convenience stores. Telexistence is providing in-store robots, teleoperation data and integration work for Physical Intelligence vision-language-action models. Physical Intelligence is training policies for autonomous recovery from unpredictable restocking errors using data generated during production operations.
Source - 2023-07-06 - Funding - Telexistence raises JPY23B ($170M) Series B
Follow-on investors included Monoful Venture Partners, KDDI Open Innovation Fund and Airbus Ventures. New investors included SoftBank Group, the Foxconn-linked HH-CTBC Partnership and Globis Capital Partners. Telexistence paired the financing with a global commercial partnership with SoftBank Robotics Group and a mass-production collaboration with Foxconn.
Source - 2022-08-10 - Deployment - Telexistence deploys AI-powered TX SCARA restocking robots across FamilyMart stores in Japan
Deployment scaled to ~300 convenience stores for beverage restocking Robots use vision systems to detect out-of-stock items and restock shelves Represents one of the largest real-world retail manipulation deployments
Source - 2021-06-15 - Funding - Telexistence closes $20M Series A2 tranche, taking total Series A financing above $40M
Telexistence raised approximately 2.2 billion yen ($20M) in Series A2, totaling over 4.5 billion yen ($40M) in Series A funding. The startup partnered with Monoful to develop the Augmented Workforce Platform for remote-controlled logistics operations. The financing supports continued product development, deployment scaling, and commercialization of the company's robotics platform.
Source
Relations
Relationships
- Physical Intelligence
Partner - Telexistence and Physical Intelligence are collaborating on AI-powered retail robotics platforms.
Context
Market context
Model-H