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Product profile

TX SCARA

TX SCARA is Telexistence’s first-generation beverage-restocking robot, deployed across 300 FamilyMart stores beginning in 2022. It combines the GORDON AI s...

Facts

Company
Telexistence Inc.
Product type
retail_restocking_robot
Status
legacy
Website
https://tx-inc.com/en/blog/2021/11/02/11451/

About TX SCARA

TX SCARA was engineered to fit behind existing refrigerated convenience-store shelving and replenish cans and PET bottles up to two litres. GORDON scans product availability, selects a grasp point and generates the motion from stock storage to the customer-facing shelf without requiring a human to command each placement.

When an autonomous attempt fails, the system shifts to Telexistence mode and a remote operator completes the action through the internet. Beginning in 2022, Telexistence installed the robots across 300 FamilyMart stores, with each system designed to replenish as many as 1,000 beverages per day. Newer installations have shifted to the more compact TX Ghost architecture.

Market context

2021-11-02, https://tx-inc.com/en/technology/, https://tx-inc.com/en/blog/2021/11/02/11451/, https://tx-inc.com/en/blog/2022/08/10/11712/, Official technology, launch and 300-store deployment sources verified product identity, GORDON/teleoperation control, supported beverage formats, compute stack, latency, throughput and deployment context., 2026-08-10, 2026-05-24, operator rejected previous image pass; existing media elsewhere or image not cleanly isolated

Summary

Type: Robot arm

Core: Shelf restocking

Function: Manipulation

Audience: Retailers

Specifications

autonomy
Gordon AI automatic control; Telexistence Mode remote fallback
daily_restocking_throughput
About 1,000 bottles and cans per day items/day
deployment
Installed in store backrooms (e.g. FamilyMart METI Store pilot)
manipulation
PET bottles up to 2L; standard beverage cans
operational_role
Convenience-store backyard beverage restocking

Operations

Environment
convenience-store refrigerated backrooms
Primary user
retail operators, remote recovery operators
Role
beverage shelf restocking
Interaction model
autonomous operation, remote teleoperation fallback
Mobility class
fixed manipulator
Product detail
2021-11-02, https://tx-inc.com/en/technology/, https://tx-inc.com/en/blog/2021/11/02/11451/, https://tx-inc.com/en/blog/2022/08/10/11712/, Official technology, launch and 300-store deployment sources verified product identity, GORDON/teleoperation control, supported beverage formats, compute stack, latency, throughput and deployment context., 2026-08-10, 2026-05-24, operator rejected previous image pass; existing media elsewhere or image not cleanly isolated

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