Product profile
Zena
Zena is Aethon's hospitality delivery robot for hotels and other indoor service environments. Its secure compartments, elevator integration and touchless Q...
Facts
- Company
- Aethon
- Product type
- delivery_robot
- Status
- commercial
- Primary capability
- hospitality_delivery
- Website
- https://aethon.com/hospitality-robot-zena/
About Zena
Zena is Aethon's autonomous hospitality delivery robot for guest amenities, food, linen and packages. Four independently secured compartments support several destinations in one run, or the dividers can be removed to create two larger bays. Guests receive a QR code and PIN on their phone to open the assigned compartment.
Wireless elevator integration enables multi-floor routes without a button-pushing arm. The specification sheet lists a 45 kg payload, 0.76 m/s maximum speed, ten-hour effective runtime and LiDAR, 3D and sonar sensing. Zena returns to its dock automatically, while Aethon's Command Center provides encrypted remote support.
Market context
https://zlsbkmaixmmnjrgpkcyp.supabase.co/storage/v1/object/public/robotics_assets/products/korthos-product-candidates-2026-08-22-batch-33-net-new/aethon-zena-official-16x9.jpg, wheeled_service_delivery_robot, hospitality_delivery_robot, 1600, 900, 3f111ed7041665d41586cd81132f971e673a585af20ea6e5553c6a6e01751139, reviewed_16x9_official_media, false, Hospitality Delivery Robot, robotics_assets, https://cdn.aethon.com/wp-content/uploads/2024/01/Aethon_Website_Robot_Zena_FaceForward-791x1024.png, https://aethon.com/hospitality-robot-zena/, official, https://zlsbkmaixmmnjrgpkcyp.supabase.co/storage/v1/object/public/robotics_assets/products/korthos-product-candidates-2026-08-22-batch-33-net-new/aethon-zena-official-16x9.jpg, Approved by user after strict contact-sheet review; rendered at exact 1600x900 with no letterbox, added border or transparent background., 2026-08-22T19:35:42.532Z, service_robot, products/korthos-product-candidates-2026-08-22-batch-33-net-new/aethon-zena-official-16x9.jpg, 2026-08-22, delivery_robot, false, source_photo_16x9_studio, Exact named product visually verified; retained previously approved native edge-to-edge 1600x900 asset without padding or border cha...
Summary
Type: Hospitality delivery robot
Core: Secure cargo delivery
Function: Multi-floor guest delivery
Audience: Hotel operators
Specifications
- battery_chemistry
- LiFePO4
- charge_time_h
- Complete charge in 3.2 hours h
- compartment_configuration
- Four secured compartments or two larger compartments with dividers removed
- dimensions
- Overall envelope approximately 75 × 64.5 × 126 cm
- gap_crossing_cm
- Maximum gap distance 3.175 cm cm
- max_speed_mps
- Maximum travel speed 0.76 m/s m/s
- payload_capacity_kg
- Maximum payload 45 kg kg
- runtime_h
- Effective runtime 10 hours h
- sensor_suite
- LiDAR, side-curtain LiDAR, 3D sensors and sonar
- threshold_clearance
- Maximum threshold height 12.7 mm
- turning_radius_m
- Turning envelope 0.88 m m
Operations
- Environment
- hotels, hospitality, healthcare, indoor_public_spaces
- Primary user
- hotel_operators, hospitality_teams, facility_operators, service_robot_integrators
- Role
- hospitality_delivery, indoor_service_robotics, last_mile_delivery, facility_automation
- Interaction model
- autonomous_navigation, elevator_integration, automatic_charging, remote_supervision, qr_pin_access
- Mobility class
- wheeled_service_robot, multi_floor_delivery_robot, untethered_indoor_mobile_robot
- Product detail
- https://zlsbkmaixmmnjrgpkcyp.supabase.co/storage/v1/object/public/robotics_assets/products/korthos-product-candidates-2026-08-22-batch-33-net-new/aethon-zena-official-16x9.jpg, wheeled_service_delivery_robot, hospitality_delivery_robot, 1600, 900, 3f111ed7041665d41586cd81132f971e673a585af20ea6e5553c6a6e01751139, reviewed_16x9_official_media, false, Hospitality Delivery Robot, robotics_assets, https://cdn.aethon.com/wp-content/uploads/2024/01/Aethon_Website_Robot_Zena_FaceForward-791x1024.png,...