Cainiao starts climbing-robot operations at Hong Kong eHub
Cainiao put Hong Kong's first climbing-robot warehouse into operation at its eHub, using 56 self-developed robots for tote storage, retrieval and movement.

Evidence notes
- The new small-item zone combines four-way shuttle storage with climbing-robot picking under AI task planning and fleet dispatch.
- Cainiao reports 1.5x higher warehouse utilization and a 50% improvement in worker efficiency at the operating site.
- Climbing-robot warehouses in the Netherlands and Spain are in delivery, with the system also being commercialized for electronics, apparel and e-commerce customers.
Company context
Cainiao operates global e-commerce logistics and smart logistics infrastructure for merchants. It runs more than 1,100 warehouses and develops smart hardware, AI and automation inside its logistics network; in June 2026 it announced a Netherlands fulfilment centre with more than 100 self-developed climbing robots.