NEO
About
About NEO
NEO is 1X’s bipedal humanoid robot for household assistance. It uses two arms and hands for chores, a voice interface for requests, a mobile app for scheduling and remote control, and Redwood AI for learning and repeating tasks. The robot can return to its charger without manual connection.
The current Early Access offer combines basic onboard autonomy with Expert Mode. For an unfamiliar chore, an authorised remote operator can supervise NEO at a scheduled time. The current service therefore mixes autonomous execution with remote human assistance.
Capabilities
Source-backed capabilities
- Operating environments: Research manipulation scenes, Home environments
- Control modes: Planner Guided, Shared Control
- Object manipulation
Research demonstration - 2026-01-12 - Grasp unfamiliar objects and execute prompted short manipulation sequences in real-robot tests. - environment: Research manipulation scenes
Source - Doors and articulated objects
Claimed - 2025-06-10 - Open a household door using basic Redwood autonomy, with expert guidance available for unfamiliar chores. - environment: Home environments
Source
Operations
- Order / Commitment
50,000 NEO shipments targeted in 2027 - 2026-09-18 - In a Relentless interview published on 18 September 2026, 1X CEO Bernt Børnich outlined a target to manufacture and ship 50,000 NEO home robots in 2027.
Source - Production Capacity
up to 10,000 robots/year - 2026-04-30 - NEO Factory - humanoid robot manufacturing - 1X says its Hayward NEO Factory is live and, with San Carlos coming online later in 2026, the company has capacity to produce up to 10,000 robots per year. This is stated capacity rather than confirmed annual output.
Source - Production Capacity
toward 100,000+ robots/year - 2026-04-30 - NEO Factory / San Carlos facility - humanoid robot manufacturing - 1X says planned automation increases and the San Carlos facility are expected to scale production toward 100,000-plus robots annually by the end of 2027. This is a forward target, not current installed capacity.
Source - Production Setup
actuator manufacturing, robot assembly and testing planned together - 2024-04-02 - 1X Moss manufacturing facility programme - In April 2024, 1X said it was developing a Moss facility intended to place actuator manufacturing, robot assembly and testing next to its engineering campus.
Source
Supply
Supply / Components
- Hand stack internalization
1X says every NEO hand is built end-to-end in-house, from tendon materials and 1X Motors through soft polymers, skin, and tactile sensing.
Source - Hand production capacity
10000 hands 2026 - 1X reports hundreds of hands have already come off a scalable line and says the line has capacity to produce 10,000 hands this year.
Source - NEO critical-component internalization
1X says it designs and manufactures NEO critical components in-house, including motors, batteries, structures, transmission systems, soft goods, and sensors.
Source - NEO factory vertical integration
1X describes the Hayward NEO Factory as a vertically integrated humanoid robot factory and says it maintains end-to-end control across critical component manufacturing.
Source - NEO annual production capacity
10000 NEOs per year 2026; planned 100,000+ by end-2027 - 1X says the Hayward factory and San Carlos ramp give it capacity for up to 10,000 NEOs per year, with automation intended to scale toward 100,000+ units annually by the end of 2027.
Source - NEO
Jetson Thor For Neo - Compute & Control - NVIDIA - 1X NEO uses NVIDIA Jetson Thor for onboard multimodal inference - source: 1x.tech
Source - NEO
Argus Camera Processing For Neo - software - NVIDIA - 1X NEO uses NVIDIA Argus to process camera data for low-latency visual inference - source: 1x.tech
Source - Jetson Thor
Compute & Control
Research
- 1X details NEO simulation, training, and onboard compute stack with NVIDIA
2026-03-17 - Research Publication - 1X describes how it uses NVIDIA Isaac Sim, Isaac Lab, Blackwell GPUs, and Jetson Thor across NEO training, simulation, and onboard inference. The release is useful platform context for NEO robot learning, synthetic data generation, and sim-to-real development.
Source - 1X details video-pretrained 1XWM policy transfer from world model to NEO
2026-01-12 - Research Publication - 1X describes 1XWM, a video-pretrained world model integrated into NEO as a robot policy. The system uses text-conditioned video generation plus an inverse dynamics model to produce real NEO action trajectories, with 1X reporting robot trials across pick-and-place, bimanual, and human-interaction tasks.
Source
Resources
Media library
- NEO product portrait
image · Courtesy of 1X
Source - NEO home companion
image · Courtesy of 1X
Source - NEO soft-body detail
image · Courtesy of 1X
Source - NEO the home robot
video · 1X
Source - NEO design
video · 1X
Source
Timeline
- 1X reports hundreds of NEO hands produced on line rated for 10,000 in 2026
2026-07-09 - Production Milestone - Each hand assembly has 25 force-controlled degrees of freedom: 22 in the fingers and palm, plus three at the wrist. The dedicated line uses full end-of-line testing and is rated to produce 10,000 hands during 2026. 1X manufactures the assemblies in-house, from tendon materials and motors to soft polymers, skin and tactile sensing.
Source - 1X appoints Bill Nash as chief financial officer
2026-07-02 - Executive Hire - Bill Nash previously served as chief financial officer at Ursa Major and Cruise. At Cruise, Nash worked on capital raising, strategic partnerships and operational expansion; at Ursa Major, he supported propulsion-system development. Nash holds an MBA from Wharton, an electrical-engineering master’s degree from Georgia Tech and a bachelor’s degree from the US Naval Academy.
Source - 1X appoints Tom Sanocki as VP of Engineering
2026-06-25 - Executive Hire - Sanocki was the first Engineering Director for Avatars at Roblox and led four engineering teams on Meta’s Horizon Worlds. He founded a virtual-reality character platform acquired by Lytro and previously worked on Bungie’s Destiny 1 and Pixar films. He earned a Computer Science Engineering degree at Princeton University and will help develop 1X’s NEO developer platform.
Source - 1X accelerates plans to deliver NEO to developers
2026-06-24 - Market Signal - The developer initiative targets researchers, robotics startups and enterprise integrators. Børnich said the initiative would keep the home-customer roadmap in place and contribute improvements to the consumer product. 1X planned to announce specific delivery dates and programme details later.
Source - 1X brings NEO Factory online in Hayward, California
2026-04-30 - Facility Opening - The operational Hayward site employs more than 200 people, with current units prioritized for testing in 1X team members’ homes. 1X manufactures motors, batteries, structures, transmissions, soft goods and sensors in-house; its latest NEO iteration went from CAD to walking in one month. The factory is ramping toward 10,000 robots annually; further automation and a planned San Carlos facility support a target above 100,000 annually by the end of 2027.
Source - 1X details NVIDIA compute and vision stack for NEO
2026-03-17 - Capability - Jetson Thor runs NEO multimodal models locally for low-latency perception, reasoning and control. NVIDIA Argus processes camera data within NEO perception stack for low-latency visual inference. 1X uses Blackwell HGX B200 GPUs to train robot foundation models on simulated and real-world data.
Source - 1X and EQT agree framework for potential NEO rollout
2025-12-11 - Partnership - Each EQT portfolio company would independently decide whether and how to implement the robots. The initial focus spans manufacturing, logistics, facilities, warehousing and healthcare operations. The partners planned initial US pilots during 2026, followed by expansion into Europe and Asia.
Source - 1X opens NEO home robot preorders
2025-10-28 - Product Launch - The new platform succeeds NEO Beta and NEO Gamma and uses tendon-driven actuation with a soft body. Owners can schedule a 1X Expert to guide unfamiliar chores while the robot learns. Early Access cost $20,000 with priority delivery in 2026; a later subscription option was priced at $499 per month.
Source - 1X outlines vertically integrated manufacturing site in Moss
2024-04-02 - Market Signal - The planned site would co-locate actuator manufacturing, robot assembly and testing. 1X positioned the facility next to its Moss campus and engineering team to shorten feedback loops. The company described the programme as supporting vertically integrated EVE and NEO production.
Source - 1X Technologies Closes $100 Million Series B
2024-01-13 - Funding - The proceeds were intended to introduce NEO to consumers and support existing enterprise clients in logistics and guarding. The financing brought 1X’s fundraising to more than $125 million in less than 12 months, following the March 2023 round led by OpenAI and Tiger Global. A secondary transaction increased Sandwater’s stake and included Samsung NEXT, Skagerak Capital and the Nistad group.
Source
Context
Market context
NEO is 1X Technologies' home humanoid robot for domestic tasks, social interaction and household assistance.
- Target environment: Private homes and controlled domestic environments.
- Workflow context: Household assistance, object handling, conversation, remote assistance sessions and training-data collection.
- Deployment model: Consumer humanoid robot sold through preorder and planned subscription access.
- Commercial maturity: Public preorder product with initial deliveries planned for 2026.
- Adoption constraints: Requires safe home operation, privacy controls, reliable autonomy, remote-assistance workflows and consumer support.
- Market position: Home-first humanoid platform focused on consumer environments and early adopter deployment.
- Adjacent products: Domestic humanoid for household chores, social interaction and supervised home task execution.
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