Serve Robotics

Summary

About

About Serve Robotics

Serve's delivery workflow connects ordering, robot dispatch and customer collection. Customers order through supported delivery platforms, track the trip and unlock the cargo compartment using their phone or a security code. Remote supervisors monitor vehicles over mobile connections and can assist when a robot encounters an unusual situation; physical assistance is available when needed.

The outdoor fleet returns to depots for charging, maintenance and software or hardware updates between operating periods. Following its acquisition of Diligent Robotics, Serve also operates Moxi hospital robots that move medications, lab samples and supplies. Those indoor systems navigate corridors, use elevators and access secured areas, extending the company's logistics operations into healthcare facilities.

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Updated

Articles

Products

Deployments

  • Commercial activity

    2026-08-17 - Serve expanded DoorDash delivery into San Jose and Washington, D.C.; the Washington operation uses parking-facility micro-depots for charging, dispatch and maintenance. - DoorDash delivery expansion announced 17 August 2026 - San Jose and Washington, D.C.

    Source
  • Customer site

    2026-06-03 - Serve Robotics launched an autonomous sidewalk laundry delivery pilot with NoScrubs in Los Angeles. - single named pilot market - Los Angeles

    Source
  • Customer site

    2026-03-18 - Serve Robotics launched autonomous sidewalk delivery for White Castle orders through Uber Eats in active service areas. - named restaurant delivery rollout - Serve Robotics active service areas

    Source
  • Commercial activity

    2024-06-27 - Serve Robotics expanded delivery operations into Koreatown in Los Angeles. - single neighborhood expansion - Koreatown, Los Angeles

    Source
  • Operating use

    2021-03-02 - Serve reported that its Postmates-era delivery robots completed more than 10,000 commercial deliveries before the 2021 spinout. - Postmates-era delivery programme

    Source

Supply

Supply chain relationships

  • Magna

    Inbound - Manufacturing - Magna is Serve Robotics' exclusive contract manufacturer for autonomous delivery robots

    Source
  • Ouster

    Inbound - Perception - Ouster supplies OS digital LiDAR sensors for Serve Robotics sidewalk delivery robots

    Source
  • NVIDIA

    Inbound - Robotics Compute And Software - Serve Robotics uses NVIDIA Jetson AGX Orin onboard its third-generation delivery robots

    Source
  • AVerMedia

    Inbound - Compute & Control - AVerMedia supplies custom camera carrier boards and embedded-computing integration for Serve delivery robots

    Source

Funding

Investors

  • 7-Ventures - Participant - VC - 1 funding event - first seen 2021-12-06
  • DX Ventures - Participant - VC - 1 funding event - first seen 2021-12-06
  • Uber - Participant - Unknown - 1 funding event - first seen 2021-12-06
  • Wavemaker Labs - Participant - Angel / Individual - 1 funding event - first seen 2021-12-06

Financials

  • SERV - NASDAQ

Team

  • Ali Kashani - Co-founder and CEO - His background connects Serve sidewalk delivery robots to last-mile logistics and delivery-platform operations.

Timeline

Events

Notes

Profile notes

  • Serve's delivery robots continued from Postmates through an independent spinout

    reviewed 2026-07-18 - Serve began in 2017 as Postmates' internal robotics division and completed deliveries for Postmates before Uber acquired the parent company. In 2021 Uber contributed the division's intellectual property, patents, contracts, hardware and equipment to a newly independent Serve company in exchange for a minority interest.

    Source

Relations

Relationships

  • AVerMedia

    Robot Oem Partner - AVerMedia supplies custom camera carrier boards and embedded-computing integration for Serve delivery robots.

  • DoorDash

    Delivery Platform Deployment Partner - Serve expanded DoorDash robot delivery into San Jose and Washington, D.C., using a micro-depot model in Washington.

  • NoScrubs

    Robot Deployment Pilot - Serve Robotics launched an autonomous sidewalk laundry delivery pilot with NoScrubs in Los Angeles.

  • White Castle

    Robot Deployment - Serve Robotics launched autonomous sidewalk delivery for White Castle orders through Uber Eats in active service areas.

  • Voysys

    Owned Teleoperation Software Company - Voysys operates as a Serve Robotics-owned teleoperation software subsidiary following Serve’s 2025 acquisition.

  • Phantom Auto

    Acquired Assets - Serve Robotics has a public acquisition relationship with Phantom Auto.

  • Vayu Robotics

    Acquired Autonomy Technology Company - Serve Robotics acquired Vayu Robotics to add foundation-model navigation and simulation capabilities to its delivery-robot autonomy stack.

  • Grubhub / Wonder

    Robot Delivery Platform Partner - Serve Robotics began providing sidewalk robot delivery for Grubhub customers in Chicago, Los Angeles and Alexandria, Virginia.

  • Uber

    Commercial Delivery Partner - Serve and Uber announced a commercial partnership to scale autonomous sidewalk delivery on Uber Eats.

Context

Comparable profiles

Shared workflows

  • Pudu Robotics

    workflow adjacency - Service Delivery Robotics Builder

  • Relay Robotics

    workflow adjacency - Service Delivery Robotics Builder

  • Gopher Motion

    workflow adjacency - Service Delivery Robotics Builder

  • Woowa Brothers

    workflow adjacency - Last Mile Delivery

  • MOBINN

    workflow adjacency - Last Mile Delivery

  • Bear Robotics

    workflow adjacency - Indoor Service Delivery

  • Alphadroid

    workflow adjacency - Indoor Service Delivery

  • Samsung C&T

    workflow adjacency - Indoor Service Delivery

  • Cainiao

    workflow adjacency - Last Mile Delivery

  • Airbound

    workflow adjacency - Last Mile Delivery

  • Wing Aviation

    workflow adjacency - Last Mile Delivery

  • DoorDash

    workflow adjacency - Last Mile Delivery

Context tags

  • Sidewalk delivery network - Stack Layer - Serve operates delivery robots through enterprise delivery networks.
  • Robot fleet operations - Capability - Serve has reported large fleet expansion and delivery network operation.
  • Sidewalk delivery robotics - Peer Group - Serve builds autonomous sidewalk delivery robots for local food and last-mile delivery.
  • Sidewalk last-mile delivery - Workflow - Serve robots deliver food and local goods on sidewalks and short-distance urban routes.
  • Sidewalk autonomy - Capability - Serve describes its fleet as Level 4 autonomous in complex urban environments.
  • Sidewalks and campuses - Customer Environment - Serve robots operate in sidewalks and urban delivery zones.
  • Commercial deployment - Commercial Stage - Commercially deployed in multiple US cities
  • Last-mile delivery - Workflow - Core product: sidewalk autonomous delivery
  • Autonomous navigation - Capability - Autonomous sidewalk navigation and delivery routing
  • Robot OEM - Stack Layer - Builds complete autonomous delivery robot platform
  • Service-delivery robotics workflow - Workflow - Core peer group: autonomous delivery robotics
  • Indoor service delivery - Workflow - Potential indoor delivery and service applications
  • Warehouses - Customer Environment - Restaurant and retail delivery supply chain environments