Sharpa robot begins live DQ Blizzard service in Shanghai
A Sharpa dual-arm robot began serving customer orders at DQ's Shanghai Wujiang Road store, completing the 55-step Blizzard workflow on the restaurant's existing human-designed equipment.
Evidence notes
- The robot handles cup retrieval, ingredient dispensing, mixing and inverted handoff without continuous teleoperation, using vision, touch and force feedback to correct errors.
- The disclosed cycle time is about six minutes per Blizzard, compared with roughly two to three minutes for a human worker.
- The installation operates alongside the human service counter during the store's daily 10:00-22:00 opening hours.
Company context
Founded by leadership from Hesai Technology, with operations across Singapore (R&D), Shanghai (manufacturing), and Mountain View (business). Focuses on embodied AI systems combining dexterous manipulation hardware with model-driven control. Develops both robotic platforms and in-house AI models for long-horizon task execution.